# iHeart Digital

> Award-winning, full-service digital agency based in Johannesburg, South Africa. Est. 2017. AI-powered web development, AI sales and support agents, digital marketing, SEO, GEO (Generative Engine Optimisation), AEO (Answer Engine Optimisation), creative design and public relations.

iHeart Digital is a registered South African company (iHeart Digital (PTY) LTD, Reg. 2026/453657/07) that builds AI-powered digital experiences for businesses locally and internationally. We are Level 4 B-BBEE certified, PRISA members, and consistently rated 5 stars on Google. We specialise in making businesses discoverable across Google, ChatGPT, Claude, Gemini, Perplexity and all AI-powered search platforms.

## Services

- [Website & AI Solutions](https://iheartdigital.co.za/website-solutions): AI sales and support agents, WordPress, WooCommerce, Shopify, custom web applications, CRM systems, portals and API integrations — all built with AI and human intelligence.
- [AI Sales & Support Agents](https://iheartdigital.co.za/website-solutions/ai-agents): Conversational AI agents for websites — chat and voice, 24/7 customer support and sales automation. Token-based monthly subscription. One client saw a 63% increase in sales.
- [WordPress Plugins](https://iheartdigital.co.za/wordpress-plugins): AI and HI powered plugins — iHeart Events, IHD Licence Manager, white-label plugin solutions and custom plugin development.
- [Digital Marketing](https://iheartdigital.co.za/digital-marketing): Google Ads, Meta Ads, SEO, GEO (Generative Engine Optimisation), AEO (Answer Engine Optimisation) for AI search, social media management, email marketing and analytics. Optimised for Google, ChatGPT, Claude, Gemini and Perplexity.
- [Creative Studio](https://iheartdigital.co.za/creative-studio): Brand identity, graphic design, photography, videography, print and signage.
- [Public Relations](https://iheartdigital.co.za/public-relations): Digital and traditional PR, press releases, media outreach and reputation management.
- [iHeart CNTRL](https://iheartdigital.co.za/total-cntrl): SaaS platform for social scheduling, AI content planning, CRM pipeline and analytics.

## Products

- [iHeart Events](https://iheartdigital.co.za/wordpress-plugins/iheart-events): WordPress plugin for event and conference management with QR ticket scanning, instant PDF tickets, delegate management and fraud prevention.
- [IHD Licence Manager](https://iheartdigital.co.za/wordpress-plugins/ihd-licence-manager): White-label licence management for WordPress plugins with activation keys, update delivery and subscription billing.
- [iHeart CNTRL](https://iheartdigital.co.za/total-cntrl): All-in-one digital marketing command centre with social scheduling, CRM, AI content assistant (Domina) and analytics dashboard.

## AI & Technology Capabilities

- AI Sales & Support Agents: Chat and voice AI for websites — greets visitors, answers questions, closes sales 24/7
- GEO (Generative Engine Optimisation): Optimising websites and content for AI-powered search engines like ChatGPT, Claude, Gemini and Perplexity
- AEO (Answer Engine Optimisation): Structuring content so AI systems can discover, cite and recommend businesses
- AI-Assisted Development: Using AI to build websites, plugins and applications faster and at better cost
- SEO + GEO + AEO: Combined traditional and AI search optimisation strategy
- LLM-Friendly Content: Structured data, schema markup and content designed for large language model discovery

## Success Stories & Case Studies

- [The Tyre Mall — Black Friday Campaign](https://iheartdigital.co.za/success-stories/the-tyre-mall): Record-breaking Black Friday online sales through Google Ads strategy, Shopping campaigns and remarketing.
- [Joburg Bolt — Digital Growth](https://iheartdigital.co.za/success-stories/joburg-bolt): Modernising a 20-year industrial brand with website redesign, SEO/GEO, Google Ads and social media.
- [iHeart Events Plugin](https://iheartdigital.co.za/success-stories/iheart-events-plugin): Custom WordPress plugin replacing expensive subscription software, saving approximately R35,000 per year.
- [PRISA — Digital Transformation](https://iheartdigital.co.za/success-stories/prisa-website): Optimising South Africa's leading public relations website — performance, event management and technical SEO.
- [PRISMS Awards 2026](https://iheartdigital.co.za/success-stories/prisms-portals): UX design, user journey mapping and interface planning for South Africa's premier PR awards.
- [Adored Au Pairs — Google Ads](https://iheartdigital.co.za/success-stories/adored-au-pairs): Complete Google Ads rebuild delivering high-quality enquiries and better conversion rates.
- [iHeart CNTRL — SaaS Platform](https://iheartdigital.co.za/success-stories/iheart-cntrl): Building an affordable social media scheduling, content editing and brand management platform.
- [PRISA Membership Automation](https://iheartdigital.co.za/success-stories/prisa-membership): Automating membership lifecycle — reducing administration and improving cash flow.
- [Swiss Hotel School — Programmes Fully-booked](https://iheartdigital.co.za/success-stories/swiss-hotel-school): Filling every seat through integrated digital marketing — Google Ads, SEO/GEO, content marketing.
- [4x4 Overland Adventures](https://iheartdigital.co.za/success-stories/4x4-overland-adventures): Building a professional digital presence for adventure tourism with website design and strategy.

## Key Facts

- Founded: 2017
- Location: Johannesburg, South Africa
- Serves: South Africa, Africa, United Kingdom, Europe, United States, Australia
- Company Registration: 2026/453657/07
- B-BBEE Level: 4
- Google Rating: 5 stars
- Projects Delivered: 500+
- Owner-managed agency (founder-led, no account managers)
- Awards: MEA Business Awards 2025 — Digital Marketing Innovator of the Year (Johannesburg) & Client Growth Impact Excellence Award
- PRISMS Awards 2025 Judge (founder invited)

## Contact

- Website: https://iheartdigital.co.za
- Email: hello@iheartdigital.co.za
- Contact Form: https://iheartdigital.co.za/contact

## Links

- [About Us](https://iheartdigital.co.za/about)
- [Success Stories](https://iheartdigital.co.za/success-stories)
- [Blog](https://iheartdigital.co.za/blog)
- [Careers](https://iheartdigital.co.za/careers)
- [Industries We Serve](https://iheartdigital.co.za/industries)
- [Testimonials](https://iheartdigital.co.za/testimonials)
- [Privacy Policy](https://iheartdigital.co.za/privacy-policy)
- [Terms & Conditions](https://iheartdigital.co.za/terms)

## Optional

- [Full LLM context](https://iheartdigital.co.za/llms-full.txt)