Est. 2017 · Johannesburg, South Africa

Proudly South African.
Passionately Driven.

iHeart Digital is a full-service digital agency building websites, software, plugins, marketing campaigns and creative solutions for businesses across South Africa and around the world. We're not a template agency — every project is crafted with care, built with modern technology and delivered with integrity.

9+

Years as iHeart Digital

500+

Projects Delivered

5-Star

Google Rating

Level 4

B-BBEE Certified

Our Story

Founded in 2017, iHeart Digital was born out of a passion for building better digital experiences. Our founder, Tracy Margetts, has been working in the digital and marketing industry since 2010 — and that deep experience is in the DNA of everything we do. Over 500+ projects later, we've grown into a full-service digital agency offering everything from WordPress websites and custom software development to digital marketing, creative design and public relations.

We've also become a software company — building our own products like iHeart CNTRL (an all-in-one marketing dashboard) and iHeart Events (a WordPress event management plugin) that are used by businesses and agencies across the country.

What hasn't changed is our approach: we treat every client like a partner, every project like it matters, and every deadline like it's sacred. We're proudly South African, but we serve clients across Africa, Europe, the UK and the USA — bringing local expertise with a global perspective.

Why Choose Us

What sets iHeart Digital apart from other agencies.

Full-Service Under One Roof

Websites, plugins, marketing, creative, PR — you don't need five different agencies. We handle it all, and everything works together.

Owner-Managed

You deal directly with the founder and the team doing the work. No account managers, no Chinese whispers, no surprises.

Results Over Retainers

We focus on delivering measurable outcomes — not locking you into long contracts. If the work speaks, you stay.

Modern Technology

We build with the latest frameworks, AI tools and platforms. Your project won't be outdated before it launches.

Transparent Pricing

You get a clear quote upfront. No hidden fees, no scope-creep surprises. What we quote is what you pay.

International Standards, Local Heart

We serve clients across the world but we're proudly South African. Global quality with local understanding.

Our Process

How we take a project from brief to launch.

1

Discovery

We learn about your business, goals, audience and competitors. Every project starts with understanding.

2

Strategy & Quote

We put together a clear plan and transparent quote. You know exactly what you're getting and what it costs.

3

Build & Create

Our team gets to work — designing, developing, writing and testing. You get progress updates throughout.

4

Launch & Support

We launch, test everything live, and provide ongoing support. We don't disappear after delivery.

What We Stand For

Our values aren't on a poster — they're in every project we deliver.

Passion Over Profit

We genuinely love what we do. Every project gets our full creative energy, technical expertise and personal attention.

Honest & Transparent

No hidden fees, no inflated timelines, no unnecessary upsells. We tell you what you need — not what makes us the most money.

Quality Without Compromise

We'd rather do fewer projects exceptionally well than rush through a volume of mediocre work.

Client Partnerships

We don't just work for you — we work with you. Long-term relationships built on trust and results.

Innovation First

We stay ahead of the curve with AI, modern frameworks and emerging technologies so our clients always benefit.

South African Pride

Proudly based in Johannesburg, serving clients across South Africa, Africa, the UK, Europe and the world.

Meet the Team

The people behind the work.

Tracy M

Tracy M

Chartered Public Relations Practitioner (PRISA Member)

Head of Digital

Designer

Facebook Verified Professional

Google Ads Verified Professional

No-Code WordPress & WooCommerce Developer

Cathy R

Cathy R

VA: Social Media & Google Ads

WordPress

Article Writing/Editing

Joey B

Joey B

Social Media Manager

BA Honours in Brand Leadership

Jono Y

Jono Y

Web Servers

Web Hosting

Content Management Systems

Development

Credentials & Certifications

Verified, certified and trusted.

Registered PTY LTD

iHeart Digital (PTY) LTD — Reg. 2026/453657/07. A fully registered South African company.

B-BBEE Certified

Level 4 B-BBEE certified. Certificate available upon request for tender and procurement purposes.

PRISA Member

Member of the Public Relations Institute of Southern Africa — committed to professional PR standards.

Google 5-Star Rated

Consistently rated 5 stars on Google by our clients. Real reviews from real businesses.

Awards & Recognition

Internationally recognised for innovation, excellence and client impact.

DesignRush Verified Agency
CorporateLiveWire Innovation & Excellence Awards 2026 Winner
The Bizz Awards 2026 Winner
MEA Business Awards — Digital Marketing Innovator of the Year 2025
PRISMS 2025 Judge
PRISMS 2026 LEAD

Based in South Africa. Serving the World.

While our heart is in Johannesburg, our clients span across Africa, the United Kingdom, Europe, the United States and Australia. We work across time zones, currencies and cultures — delivering the same quality and commitment everywhere.

Let's Work Together